The company “DALMATIKA” Ltd. is registered in Bulgaria. Registration number UIC – 204638372. Addresses of information about our offers: https://dalmatika.bg/
What we collect and store
While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
We not accept payments on this site.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
By default, WordPress does not include a contact form. If you use a contact form plugin, use this subsection to note what personal data is captured when someone submits a contact form, and how long you keep it. For example, you may note that you keep contact form submissions for a certain period for customer service purposes, but you do not use the information submitted through them for marketing purposes.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
To collect anonymous Internet statistics and analytics, we use services:
“Yandex Metrica”. User Agreement Yandex Metric published on this link https://yandex.com/legal/metrica_termsofuse/
What we share with others
We share information with third parties who help us provide our orders and store services to you
Depending on your order, we can send information containing your telephone number, address, first and last name, email, amount to be paid to our partners, who help us carry out your orders and provide services for the sale of services. Among them: Speedy Courier Company (https://www.speedy.bg/bg), EKONT Courier Company (https://www.econt.com/), DHL Courier Company (http://www.dhl.com/en.html) and postal company “Bulgarian Post” (https://www.bgpost.bg/). Also, if we send your order by transport company, we send data to them (phone, company data, name of cargo reciver).
Your data is stored using a server physically located in Holland. Also, in order to ensure the operation of the service, the data is copied weekly to servers of third-party hosting servers, as well as to the Google cloud storage (https://www.google.com/drive/). Data transfer is carried out using 2048 bit encryption.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you by sending email to [email protected] This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
We protect your data with HTTPS connection with 2048 bit encryption. This is confirmed by the SSL certificate obtained for the subdomain bg.euromedins.com. The staff uses two-factor authentication to gain access to the administration of the site as well as to access the e-mail inbox. When using a mailbox on mobile devices, fingerprint authentication or using graphical passwords is used.
Industry regulatory disclosure requirements
Our organization is registered with the Commission for the Protection of Personal Data of the Republic of Bulgaria. (https://www.cpdp.bg)
What automated decision making and/or profiling we do with user data
Our site makes an automatic decision about the language of publication of information based on your IP address.
What third parties we receive data from
We do not receive user data from third parties.
What data breach procedures we have in place
We conduct a security audit every three months. We use anti-virus software on every computer that is allowed to administer the site.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
If you have any questions, you can email to [email protected]